PSTN switch-off · Isle of Wight

The old phone network switches off on 31 January 2027. Is your business ready?

124days until the national switch-off

Copper phone lines, ISDN and older phone systems are being retired across the UK. We check every device on your lines and move you to digital before the deadline, with a local engineer and no downtime.

The hidden risk

It's not just your desk phones.

Most business owners assume the switch-off only affects the phones on their desks. In practice, anything connected to a copper phone line can stop working, and those are often the things nobody thinks about until they fail.

A switch-off audit finds every one of them before your line goes dead.

Why island Telecom

One local team for every device on the line.

A national VoIP provider will move your phones and leave you to chase the alarm company, the door-entry installer and the card-machine provider yourself. We install phone systems, structured cabling, CCTV and connectivity, so we can sort every device on the line in one visit.

We install Yeastar P-Series phone systems with Yealink handsets, set up and tested before we arrive, so your phones work from day one on your desk or in the app on your mobile. Your numbers come with you, and where it helps, we'll combine old lines into one digital service to cut your line rental.

We're Island-based and trusted by hospitals, schools and cruise ships, where downtime isn't an option. When something needs changing, it's an engineer who already knows your site, not a call centre.

See our phone systems

Your free audit

Three steps, no obligation.

1

We visit

An Island engineer comes to your premises at a time that suits you.

2

We list every device

Phones, card machines, alarms, door entry, lifts, fax — everything on a copper line.

3

You get a written plan

What needs moving, the options, and the prices. You decide what happens next.

4

31 January 2027

The old network closes. Businesses who planned ahead don't notice the day it happens.

Common questions

Switch-off questions, answered plainly

When is the switch-off?

Openreach is retiring the old copper phone network (PSTN and ISDN) across the UK, with the national deadline set for 31 January 2027. Some local exchanges stop taking new orders or migrate earlier, so it's worth checking your lines now rather than in January.

What will stop working?

Anything that relies on a traditional copper phone line: desk phones on old lines, some card machines, monitored alarms, door entry and intercoms, lift emergency lines, fax machines, franking machines and personal alarms or telecare units. Many businesses only find out when one of these goes quiet.

Will I keep my phone number?

Yes. We port your existing numbers across to the new service, so customers call the same number they always have.

Do I need a whole new phone system?

Not always. Some existing systems can be adapted to run on digital lines. If a replacement makes more sense, we install Yeastar P-Series systems with Yealink handsets, on-premise or hosted. We'll tell you plainly which fits your site.

What happens in a power cut?

Digital phones need power, unlike old copper lines. For anything critical, like lift lines, alarms or telecare, we plan battery backup and 4G/5G backup so a power cut or broadband fault doesn't leave you without a line.

What does the free audit involve, and what does it cost?

It's free with no obligation. We visit your premises, check every device connected to a phone line, and give you a written plan with prices. You decide what happens next.

Do you cover the whole Isle of Wight?

Yes. Our engineers are Island-based and cover every town, from Ryde and Cowes to Ventnor and Freshwater.

Want the detail? Read our guide: What the January 2027 switch-off means for Isle of Wight businesses.

Want a straight answer on what your site needs?